AdChoices
Mike H
HUDSONVILLE, MI | 2021 GMC AcadiaMarch 6, 2023Robyn and Jenn are outstanding.Response from Elhart GMC
March 6, 2023Hi Prof. Mike, we are delighted to hear that our staff at Elhart Automotive Campus was able to provide excellent service. I will be sure to share your compliments with Robyn and Jenn. They are valuable members of our team. Please give us a call if you have any questions, we are always here to help. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.comKristin G
HOLLAND, MI | 2019 GMC CanyonMarch 4, 2023Always a good experience. Recently had tires replaced, and an oil change. I always feel good about taking my vehicles to Elhart because I know it will be done right and I’ll be treated like a celebrity.Response from Elhart GMC
March 6, 2023Hi Kristin, thank you for taking the time to write such a great review! Our entire team strives to create a positive service experience for every customer, and our team will be thrilled to hear that they've been successful at this. I'll be certain to share your compliments with our management team as well. Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.comMaria G
HOLLAND, MI | 2013 Chevrolet SuburbanFebruary 25, 2023It was goodResponse from Elhart GMC
February 27, 2023HI Maria, We appreciate your 5-star rating and happy you enjoyed our dealership. I will be sure to share your rating with our team. We sincerely value your business and look forward to your next visit! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.comPatricia M
HOLLAND, MI | 2013 GMC TerrainJanuary 21, 2023OkResponse from Elhart GMC
January 23, 2023HI Patricia. Our top priority continues to be providing our customers with the best customer service possible and I’m very sorry to hear you had a 3-star experience at our dealership. We are committed to your satisfaction and would love the opportunity to make it right and improve our process. I would like to speak with you directly in order to learn more about your experience, please feel free to contact me at your earliest convenience at 616-392-8516. Best Regards, Jan Houting, CEO Customer Relations, jan@elhart.comDoug V
ZEELAND, MI | 2018 Chevrolet 1500 SilveradoJanuary 17, 2023Very nice to work withResponse from Elhart GMC
January 18, 2023Hi Doug, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.comFred H
ZEELAND, MI | 2016 GMC 2500HD SierraDecember 30, 2022They were able to fix a tire leak that a local tire shop said was a bad wheel only disappointed part was they charged me $25 just for a valve stem. Seemed pretty expensive.Response from Elhart GMC
January 5, 2023Hi Fred, we are very happy to have provided you with such a positive experience! I will share your comment with our Service Manager. If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.comDebra S
ZEELAND, MI | 2022 GMC AcadiaDecember 9, 2022The service was great!!Response from Elhart GMC
December 13, 2022Hi Debra, Thank you for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.comMatt G
HOLLAND, MI | 2021 GMC CanyonDecember 9, 2022The service dept was very friendly and accommodating. Very positive experience.Response from Elhart GMC
December 13, 2022HI Matt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.comLarry V
HUDSONVILLE, MI | 2022 GMC 3500HD SierraDecember 8, 2022It was a great experience and the service was great as usual.Response from Elhart GMC
December 9, 2022Hi Larry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elhart GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.comJulia O
GRAND HAVEN, MI | 2019 GMC TerrainDecember 5, 2022Very kind staff, helpful, hospitable and didn’t treat me different because I was a woman.Response from Elhart GMC
December 6, 2022Hi Julia, Thank you for taking the time to provide us with this excellent review! We are always thrilled to hear from our happy customers. We strive for friendly, helpful, hospitable and efficient service in all that we do, and we are pleased to learn you were able to experience that first-hand. We appreciate your compliments, and I will be sure to share your kind words with them. Have a great day! Best Regards, Jan Houting, CEO of Customer Relations, jan@elhart.com